Gig Central compiles survey data into Verified Impact Reports, providing event planners with clear social proof of your speaking ROI.
This guide covers NPS calculations and report generation.
1. Net Promoter Score (NPS) Explained
Your NPS is a metric that reflects audience engagement. We calculate it using the standard question: "On a scale of 0-100, how likely are you to recommend this speaker?"
- Promoters (90-100): Attendees who found your presentation highly valuable.
- Passives (70-89): Attendees who were satisfied but not highly enthusiastic.
- Detractors (0-69): Attendees who did not connect with your content.
- The Formula:
NPS % = Promoters % - Detractors %.
2. Generating Impact Reports
Once audience responses are captured via Audience Feedback:
- Navigate to My Profile > Impact Reports.
- Select the target event and click Compile Report.
- The system aggregates ratings, filters testimonials, and generates a branded PDF.
3. How It Works (Behind the Scenes)
- Database Stats Aggregator: The stats processor evaluates survey ratings, updates your NPS, and compiles testimonials.
- Profile Integration: Verified ratings are displayed on your Public Speaker Profile to showcase reviews to prospective planners.
4. Leveraging Impact Reports
- Attach to Proposals: Attach reports to proposals in your Proposal Templates to provide immediate proof.
- Share on LinkedIn: Export testimonial graphics directly from the report editor for social posts.