Gig Central uses background processes to calculate dashboard statistics, compile audience feedback summaries, and monitor outbox delivery logs.
This guide explains how statistics are calculated and displayed.
1. Analytics Calculations
We compile three core metrics:
- CRM Metrics: Calculates total opportunities, win rates, and forecast values inside the Kanban CRM.
- Campaign Stats: Sums outreach email counts, open rates, and reply statistics. See Outreach Campaigns for setups.
- Audience Feedback: Computes star ratings and Net Promoter Scores from surveys.
2. Dynamic Dashboard Updates
To prevent dashboard layouts from lagging during use:
- The system uses background processing to calculate statistics periodically.
- Pre-calculated data points are loaded when you open dashboards, ensuring pages open instantly.
3. How It Works (Behind the Scenes)
- Background Jobs: Background workers sweep database tables regularly, updating metrics logs.
- Stripe Synchronizer: Financial summaries coordinate checkout payouts with Stripe Billing invoices.
4. Tips for Metric Accuracy
- Keep Data Current: Log bookings and expenses regularly to ensure pipeline charts display accurate cash flow values.
- Run Feedback Surveys: Share survey QR codes at keynotes to populate audience impact metrics.